Privacy & Policy

Last updated: November 2025

1. Introduction

Queensland Book Publishers (“QBP”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.queenslandbookpublishers.com.au or use our publishing, editing, and related services (“Services”).

By accessing our website or engaging our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Information that identifies you personally, including but not limited to:

By accessing our website or engaging our Services, you agree to the terms of this Privacy Policy.

• • Full name
• • Email address
• • Postal address
• • Phone number
• • Payment details (if applicable)
• • Manuscripts, artwork, or other materials you submit to us

2.2 Non-Personal Information

Information automatically collected when you use our website, such as:

• • IP address
• • Browser type and version
• • Device type and operating system
• • Pages visited and time spent on site
• • Referring website or search query

2.3 Sensitive Information

We generally do not collect sensitive information (such as details about race, religion, or health). If we do require such information for a specific purpose, we will obtain your explicit consent or collect it in accordance with the Australian Privacy Principles.

3. How We Collect Your Information

We collect personal information in several ways:

• • When you contact us via email, phone, or our website forms
• • When you engage our publishing or author services
• • When you subscribe to newsletters or marketing communications
• • When you make a payment or purchase
• • Through cookies and similar tracking technologies on our website

4. How We Use Your Information

We use your information to:

• • Provide, manage, and improve our publishing and related services
• • Communicate with you about your projects, submissions, or inquiries
• • Process payments and invoices
• • Send you updates, news, and promotional materials (where you have opted in)
• • Comply with legal obligations and prevent fraud
• • Improve the functionality and content of our website

5. Disclosure of Your Information

We may disclose your personal information to:

• • Service providers and contractors who assist in operating our business (e.g. editors, designers, printers, distributors, payment processors)
• • Our professional advisers (e.g. accountants, lawyers)
• • Third parties as required by law (e.g. regulatory authorities)
• • Website hosting or analytics providers (e.g. Google Analytics)

We will take reasonable steps to ensure any third-party recipients handle your data in accordance with the Australian Privacy Principles.

We do not sell or rent your personal information to marketers or unrelated third parties

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. You provide information at your own risk.

7. Cookies & Analytics

Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve our content.

You can adjust your browser settings to refuse cookies, but this may limit some functionality of the site.

We may also use third-party analytics tools (such as Google Analytics) that collect anonymous usage data.

8. Marketing Communications

We may send you promotional emails or newsletters if you have opted in.

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

9. Access & Correction of Personal Information

You may request access to, or correction of, your personal information that we hold by contacting us using the details below.

We will respond within a reasonable timeframe, in accordance with the Australian Privacy Principles.

10. Overseas Disclosure

While we primarily store data within Australia, some service providers may store or process information overseas (e.g. in cloud-based systems).

Where this occurs, we will take reasonable steps to ensure that your data is protected and handled in accordance with Australian privacy standards.

11. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law.

12. Links to Other Websites

Our website may contain links to third-party sites.

We are not responsible for the privacy practices or content of those external websites, and we encourage you to review their privacy policies.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your information, please contact:

Queensland Book Publishers

Email: info@queenslandbookpublishers.com.au

Phone: +61 733 566 518

Address: Regional Office Level 2, 8 Clunies Ross Court, Eight Mile Plains QLD 4113, Australia

Website: www.queenslandbookpublishers.com.au