1.1 These Terms & Conditions (“Terms”) govern your access to and use of the website queenslandbookpublishers.com.au (the “Site”) and your relationship with Queensland Book Publishers (“we”, “us”, “our”, “QBP”).
1.2 By accessing or using the Site, or by placing an order or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use the Site or engage our services.
1.3 We may revise these Terms at any time by posting updated versions on the Site. Your continued use of the Site after such changes constitutes acceptance of the revised Terms.
2.1 We provide a range of author and publishing services (e.g. editing, design, formatting, distribution).
2.2 When you place an order (or submit a proposal/contract) with us, you agree to the scope, fees, timelines, and other terms as set out in our service agreement or order confirmation.
2.3 We reserve the right to refuse or cancel an order at our discretion (e.g. for technical issues, non-payment, or if we determine the content is unlawful or violates third-party rights).
3.1 All fees and charges are as quoted on the Site or in our service agreement (unless otherwise agreed in writing).
3.2 Payment must be made in the currency and by the payment method specified.
3.3 If payment is late, we may charge interest (at a lawful rate) or suspend work until payment is received
3.4 You are responsible for any taxes, duties or governmental charges associated with your engagement (unless otherwise stated).
4.1 You represent and warrant that you own (or have permission for) all intellectual property rights, third-party material, images, text, illustrations, etc., used in your manuscript or materials supplied to us.
4.2 By providing us content, you grant us a non-exclusive license to copy, modify, format, reproduce, distribute, and otherwise use that content as needed to deliver the services.
4.3 Unless otherwise agreed in writing, you retain your copyright in your original work.
4.4 We reserve the right to refuse to provide services on any content that infringes third-party rights or is unlawful, defamatory, obscene, or otherwise objectionable.
5.1 We will provide you with proofs, drafts, or mockups for review. You must review and approve in a reasonable timeframe
5.2 Your correction requests should be within the scope of agreed services; additional or out-of-scope changes may incur extra charges.
5.3 Once you have given final approval (or we do not receive timely correction instructions), we are entitled to proceed to publication or distribution.
6.1 Where distribution is part of our service, we will use commercially reasonable efforts to distribute your work via agreed channels (print, online retailers, etc.).
6.2 Delivery times quoted are estimates and not guaranteed. We are not liable for delays caused by external parties (e.g. retailers, shipping companies).
6.3 For physical goods (if relevant), risk passes to you upon delivery to the courier or logistics provider.
7.1 You warrant that your materials do not infringe any law or third-party rights.
7.2 We warrant that we will provide services with reasonable care and skill.
7.3 To the fullest extent permitted by law, all other warranties (express or implied) are excluded.
7.4 We do not warrant that the Site will be error-free, uninterrupted, or secure, or that any defects will be fixed.
8.1 To the extent permitted by law, our total liability to you (for all claims) is limited to the fees you have paid us for that particular service.
8.2 In no event will we be liable for indirect, incidental, special, or consequential losses (lost profits, business interruption, reputation, etc.).
8.3 You agree to indemnify and hold us harmless from any claim, damage, loss, cost or expense (including reasonable legal fees) arising out of your breach of these Terms or your content infringing third-party rights.
9.1 We may suspend or terminate your access or our services immediately if you breach these Terms or for nonpayment.
9.2 Upon termination, you pay all outstanding fees, and we may cease further work.
9.3 Sections of these Terms that by their nature survive termination (e.g. Intellectual Property, Liability, Indemnity) will continue in force.
10.1 Our handling of your personal information is governed by our Privacy Policy (which you should display and link to).
10.2 By using the Site or providing personal data, you consent to our collection, storage, and use of that information per the Privacy Policy.
11.1 These Terms are governed by the laws of the State of Queensland, Australia, and the Commonwealth of Australia.
11.2 You agree to submit to the non-exclusive jurisdiction of the courts of Queensland.
11.3 Before commencing any legal action, parties must first attempt good faith negotiation or alternative dispute resolution (e.g. mediation).
12.1 Severability: If any part of these Terms is invalid or unenforceable, it will be severed, and the rest remains in force.
12.2 Waiver: If we fail to enforce a right or provision, it does not waive our right to enforce it later
12.3 Assignment: You may not assign your rights or obligations without our written consent; we may assign ours.
12.4 Entire agreement: These Terms (plus any service agreements, order confirmations, and the Privacy Policy) constitute the entire agreement between you and us with respect to the subject matter